Resume
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Email: scott -> jscottsmith.info
Website: http://jscottsmith.info/
Experience in management and leadership, of both business and IT, as well as extensive hands-on experience with a broad array of information technology. Adapts and learns rapidly, with the ability to quickly apply new information and skills to the task at hand. Seeks constant self-improvement and stays on task until the job is done, while balancing priorities. Transitions easily between tasks and priorities as requirements change. Accepts new challenges with the belief, backed by experience, unknowns can and will be learned and mastered.
Work in a technologically diverse environment with excellent growth potential. Leverage depth and breadth of experience in the successful management of IT workers and projects. Leave things better than they were before I arrived. Adopt an environment and culture where I can make a long-term impact.
- 2011-Present Student
Bachelor of Business/IT Management
- 2010-2011 VisionIT/NOAA, Princeton, New Jersey
Senior HPC & Storage Administrator
- 2008-2010 Shaded Moon Limited, Kettering, Ohio
President & Owner of Publishing/Advertising/Webhosting company
- 2008-2008 CSC/Chrysler, Auburn Hills, Michigan
Senior HPC System Engineer/Administrator
- 2005-2008 TEKsystems/P&G, West Chester, Ohio
Senior HPC System Engineer/Administrator - Team Lead
- 1999-2005 The Reynolds and Reynolds Company, Kettering, Ohio
Senior Developer & Integration Engineer
- 1999-1999 Dynamic Software Technology, Milford, Ohio
Solutions Manager
- 1995-1999 Shore to Shore, Miamisburg, Ohio
Director of Information Systems
- 1993-1995 Brico Metals, Trotwood, Ohio
Information Systems Manager
- 1991-1993 Update Systems Midwest, Dayton, Ohio
Technology Manager
- 1988-1991 Kettering Health Care, Kettering, Ohio
Information Systems Manager
- 1984-1988 Kettering Medical Center, Kettering, Ohio
Microcomputer Specialist
- 2013 — MBA/IT Management
Western Governors University, Salt Lake City, Utah
- 2012 — Bachelor of Business/IT Management
Western Governors University, Salt Lake City, Utah
- 1985 — Associate of Science/BMET
Kettering College of Medical Arts, Kettering, Ohio
- Managed team of 12 developers and administrators for four years
- Managed team of 7 HPC engineers and admins for three years
- Managed IT department as manager/head/director for total of 11 years
- Directed multi-site IT operations (5 states, 8 countries, 3 continents) for seven years
- Oversaw budgets from $500K-$5M at various companies, individual projects to $20MM
- Drove overall IT satisfaction rating at six companies from low fail to high pass
- Took key quality rating (ie, days/month with zero IT issues) at P&G from 18 to 28
- Analyzed failure patterns and implemented predictive monitoring, reducing live failures by 20%
- Designed and hand-built 24 node, 96 CPU development cluster at P&G
- Re-architected 5 clusters at P&G into a single network & LSF namespace, improved overall cluster utilization
- Custom job scheduling at P&G to minimize effects of single CPU jobs on cluster utilization and job fragmentation
- Corrected LUN strategy and tray/controller fabric, eliminating system-wide performance issues
- Shifted cluster NFS (NAS) traffic to dedicated gigabit Ethernet, reducing contention with end-user NAS traffic
- Replaced multiple user and server management tools at P&G with a single, web-based tool (developed in-house)
- Reduced STS annual travel budget by 75% and data-induced errors over 90%
- Re-engineered STS production process, reduced waste 20%, reduced errors over 90%
- Re-architected STS applications under Unix, eliminating delays and data fragmentation
- STS lines of code quadrupled, remote locations up 50%, with only 1/3 increase in staff
- Created a web-based STS order management system, with live data connections to the main database, reducing order errors and customer service hours
- Interfaced STS with dozens of customers and vendors utilizing both commercial X.12 tools and custom-coded modules to provide EDI and UPC catalog support
- Streamlined STS order configuration from one-off code modules to a shared-code, data-driven methodology
- Improved Brico Customer Service rating from under 30% to over 90% in less than six months
- Created new communication system at R&R, saving over $200K/mo
- Developed system update tool at R&R, updates over 98% of 6,000 servers in less than 24 hours
- Central backup solution for R&R appliance enabling full recovery in less than 15 minutes (formerly 4+ hours)
- Subsequent adoption of update system for general use saves R&R $5,000/year per server
- Redesigned R&R Internet appliance to support 32 customers in SaaS offering (instead of original 1:1 method)
- Directed the IT functions for 15 individual companies and unified operations at KHC
- Developed KHC time tracking/payroll system for large home health business
- Created sales and inventory tracking system for WPAFB consignment store
- Implemented LAN/WAN/VOIP systems between multiple national & international sites
- Long distance savings from VOIP links covered the cost of WAN data links
- Designed and deployed real-time field-level data replication system
- Implemented integrated accounting and shop control at two companies
- Created job process-based quoting and routing system, eliminating quote vs runtime variances
- Designed and coded custom inventory control and subcontract tracking systems, ran 10+ years
- Designed and coded custom material and capacity planning (MRP/CRP) systems, ran 10+years
- Successfully recovered from 100% storage/server failure at two companies in under 48 hours
- Employee management (selection, hiring, training, mentoring, discipline, etc.)
- Manage personnel and projects across state and international borders
- Budget, forecasting and bottom line responsibility
- Project planning, management and execution
- Business and systems analysis, documentation and troubleshooting
- Process documentation, management and (re)engineering
- Communicate and coordinate across multi-language and multi-cultural boundaries
- Manage systems and application development and operations
- Small shops with limited resources, where any failure is critical
- Large sites, with hundreds of servers and petabytes of data
- Unix, Linux, Windows, DOS, OS/X, MacOS and others
- Hundreds of desktop productivity applications (MS Office, OpenOffice, Adobe, etc.)
- Over two dozen programming languages (PHP, Perl, Bash, SQL, cgi, X/HTML, Javascript, awk, sed, Ruby, etc.)
- Dozens of HPC engineering applications (Abaqus, LSDYNA, Fluent, Acusim, etc.)
- Over a decade of database design/development (MySQL, Sqlite, Oracle, FoxPro, Dbase, Clipper, dbMan, R:base, etc.)
- Over two decades of general software development in various languages (Visual Basic, C, Powerbasic, TurboPascal, Powerbuilder, Data Merge Language, etc.)
- Several years of Assembly language experience (6809, 6502, 80x86 and 68000)
- Business systems architecture, installation and support, including Symix, TOOL$, Pilot, The Monitor, The Medical Manager, Accounting Plus, Great Plains, Solomon, SBT Accounting, Oracle Financials and Manufacturing, and more.
- Many other technologies: Platform LSF, Altair PBS, Scali Manage, Sun ACSLS, Nagios, Big Brother, Cacti, Ganglia, Apache, TomCat, Python, ksh, tcsh, Xwindow, vnc, dns, djbdns, ftp, tcp/ip, tcpwrappers, smtp, pop, imap, fetchmail, qmail, sendmail, xinetd, vmware, virtualbox, Networker, Veritas, Netware, Unixware, Xenix, SGI FailSafe, SGI DMF, HP OpenView, IBM Director, mantis, cvs, rcs, qvcs, rpm, yum, apt, kickstart, anaconda, bacula, and many more.
- 2009/02 — Alpha Software
Alpha5 Web Development with AJAX
- 2007/07 — PLATFORM Computing / P&G
LSF Configuration & Administration
- 2005/12 — SGI
SGI FailSafe Manager (High Availability HA Cluster)
- 2005/10 — Scali / P&G
Scali Manage (Systems Management & Monitoring)
- 2005/08 — SGI
SGI Infinite Storage (Data Migration Facility . Hierarchical Storage)
- 2003/05 — Red Hat / IBM
Red Hat Certified Technician (RHCT)
- 1999/10 — Reynolds University
Professional Services Consultant
- 1999/10 — Reynolds University
Value Based Selling
- 1999/10 — Reynolds University
Power Presentations
- 1998/12 — Shore to Shore
Visual Basic 6 (Advanced Programming)
- 1997/12 — Shore to Shore
Visual Basic 5 (Intermediate Programming)
- 1996/01 — Shore to Shore
Business Application Development with Xbase
- 1995/08 — Monitor Systems International
The Monitor: Advanced User & System Administration
- 1995/07 — Monitor Systems International
Building Applications with Powerbuilder
- 1995/03 — Computer Decisions
TOOL$ Manufacturing System: Advanced User & System Administration
- 1994/05 — Symix
Symix Manufacturing System: Advanced User & System Administration
- 1993/07 — Leadership Management
Effective Supervisory Management
- 1993/02 — Personalized Programming
The Medical Manager: Sales and Support
- 1993/02 — Personalized Programming
The Medical Manager: Data Merge Language
- 1993/02 — Personalized Programming
The Medical Manager: DML Application Development
- 1991/02 — Personalized Programming
(same program as 1993)
- 1990/02 — Personalized Programming
(same program as 1993)
- 1989/01 — Personalized Programming
(same program as 1993)
- 1989/01 — The Santa Cruz Operation (SCO)
Certified Advanced System Administrator (Unix/Xenix)
- 1987/10 — Micro Computer Systems
Understanding & Administering the Apple Macintosh
- 1987/08 — Kettering Medical Center
Application Development with Turbo Pascal
- 1986/04 — Kettering Medical Center
SAS Programming
- 1986/04 — Kettering Medical Center
x86 Assembly Programming